Documented requirements

ProfileDownloadPublished uploadPlanning uploadEvidence
Zoom 720p group call1.8 Mbps2.6 MbpsSame as publishedOFFICIAL
Zoom 1080p call3 Mbps3.8 MbpsSame as publishedOFFICIAL

Official values come directly from the cited service. Derived values combine official service requirements. Planning values are labeled separately and are not presented as vendor minimums. Check the full category database.

Household scenarios

ScenarioDelivered needShopping targetWhat is included
One Zoom 720p group call5 Mbps down / 4 Mbps up25 Mbps down / 5 Mbps upOne active endpoint.
Two Zoom 1080p calls13 Mbps down / 11 Mbps up25 Mbps down / 20 Mbps upTwo active endpoints at the same time.
Three Zoom 1080p calls19 Mbps down / 17 Mbps up25 Mbps down / 20 Mbps upThree endpoints plus household background use.

SITE CALCULATION These examples use the current locked engine, including simultaneous-activity totals, background traffic, utilization targets, and shopping-tier rounding. Change the tool above for your own home.

Count active endpoints, not meetings

If two people in the same home join the same meeting on separate devices, count two calls. Select Zoom in Improve my result so the calculator uses Zoom's exact profile instead of the cross-platform quick estimate.

Sources: Zoom (S04)

Mbps does not guarantee a stable call

A connection can meet the throughput requirement and still have poor call quality because of latency, jitter, packet loss, Wi-Fi interference, or congestion. The figures here are Zoom-specific and should not be generalized to every meeting product.